Privacy Policy

Jilibet BD (referred to herein as "we", "our", or "Jilibet BD") is an online gaming platform serving players in Bangladesh. We believe that every user's personal data is their own, and protecting that data is our ethical responsibility.

This Privacy Policy explains what data Jilibet BD collects, how it is used, who it may be shared with, and the steps we take to keep your data secure. This policy applies to our website, mobile app, and all digital services.

Our Privacy Policy has been developed in accordance with international data protection standards and the guidelines of the General Data Protection Regulation (GDPR). We review and update this policy regularly as needed.

Jilibet BD collects different types of data for different purposes. The categories are detailed below:

Data is collected in three ways: (1) directly from you — such as during registration; (2) automatically — such as when you use the platform; and (3) from third parties — such as payment providers or identity verification agencies.

Jilibet BD uses the data it collects for the following purposes:

• Account Management: Ensuring registration, login, and account security.
• Payment Processing: Processing deposit and withdrawal transactions.
• Customer Support: Using relevant information to resolve your issues promptly.
• Security & Fraud Prevention: Detecting and preventing suspicious activity.
• Legal Obligations: Meeting AML, KYC, and other regulatory requirements.
• Service Improvement: Analyzing usage patterns to make the platform better.
• Responsible Gaming: Identifying problematic gaming patterns and providing timely support.
• Personalized Experience: Showing promotions and offers tailored to your preferences.

Jilibet BD does not sell your data. However, there are specific circumstances under which it may be shared:

• Payment Provider: With bKash, Nagad, Rocket, and crypto platforms solely for the purpose of processing transactions.
• Identity Verification Provider: With approved third parties as part of the KYC process.
• Technology Partners: Game providers (JILI, PG Soft, Evolution, etc.) — solely for the purpose of running games.
• Legal Authorities: Upon a valid court order or request from a government regulatory authority.
• Business Succession: In the event of a company merger or acquisition — the terms of this policy will remain in effect.

Jilibet BD has implemented industry-standard technical and organizational measures to protect your data:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall & Intrusion Detection: Round-the-clock monitoring to prevent unauthorized access.
• Two-Factor Authentication (2FA): An added layer of security when logging into your account.
• Regular Security Audits: Regular system audits conducted by independent third-party experts.
• Restricted Access: Only authorized personnel are permitted to access specific data.
• Data Masking: Sensitive information (such as payment numbers) is partially masked.

Please note that no data transmission over the internet is 100% secure. We take every measure to ensure maximum protection, but we acknowledge that no system is entirely free of risk.

The Jilibet BD website uses cookies. Cookies are small text files stored in your browser that help improve your experience.

We primarily use three types of cookies:

• Essential Cookies: Maintaining login sessions and ensuring security are essential functions — the site cannot operate properly without them.
• Functional Cookies: Remembering your language preference, theme settings, and similar choices.
• Analytics Cookies: Understanding which pages are most visited and improving the site.

Jilibet BD retains your data only for as long as necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration the account is active, and for a minimum of 5 years after closure (as required by law).
• Financial transaction records: Minimum 7 years (in accordance with AML regulations).
• Communication Records: Support tickets and chat history for up to 3 years.
• Usage Logs: Technical logs are retained for a maximum of 12 months.
• Cookie Data: Between 30 days and 1 year, depending on the cookie type.

Once the specified retention period ends, data is securely deleted or anonymized.

As a Jilibet BD user, you have the following rights regarding your own data:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: Request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request restricted processing of your data in certain circumstances.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: Object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, contact our support team. We will endeavor to respond to your request within 30 days.

Jilibet BD provides services exclusively to individuals aged 18 and above. We do not knowingly collect any data from minors.

If a parent or guardian discovers that their child under 18 has created an account on Jilibet BD, please notify our support team immediately. We will close the account and delete all associated data.

Jilibet BD may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

For major changes, a minimum of 14 days' notice will be given before they take effect. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

Contact us for any questions, concerns, or requests regarding the Privacy Policy:

• Email: [email protected]
• Response Time: Typically within 24–48 hours.
• Language: Support is available in both Bengali and English.

Send any data protection complaints or data access requests to us by email. We respect your privacy and review every request with care.